Terms and Conditions

Welcome to The Mestri. These Terms and Conditions govern your use of The Mestri mobile application and services. By accessing or using the app, you agree to be bound by these terms. If you do not agree, please do not use the app.

You must be at least 18 years old to use The Mestri. By using the app, you represent that you are legally capable of entering into a binding agreement under Indian law.

The Mestri acts solely as a technology platform (an "Intermediary" under the Information Technology Act, 2000) that facilitates connections between Clients and skilled Operators.

The platform also carries pages published by third parties, such as society pages. Those pages are written, published and maintained by the society or organisation they belong to. The Mestri hosts and displays that content; it does not own it, does not verify it and does not endorse it. Section 12 sets out how these pages work.

Users are responsible for maintaining the confidentiality of their account information. You agree to provide accurate information and keep your profile details, including contact numbers, updated.

Users must not post false, misleading, or unlawful content. You agree to treat other users with respect. The following are strictly prohibited:

• Harassment, abuse, or discrimination of any kind.
• Creating fake profiles or fraudulent job postings.
• Using the platform for any illegal activities.

Any misuse of the platform may result in immediate suspension or termination of the account.

The Mestri does not process payments or guarantee payments between Clients and Operators. Any payments, pricing negotiations, or financial disputes related to services are solely between the involved parties.

Some pages on the platform, such as society pages, are offered on a paid subscription payable to The Mestri under a separate agreement accepted by that society. Fees are exclusive of taxes. Where any tax is applicable, it is added to the fee and shown before payment.

Users may provide ratings and reviews based on their genuine experience. The Mestri reserves the right to remove content that is abusive, false, defamatory, or violates these terms.

The Mestri shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform, including but not limited to damages for loss of profits, goodwill, or personal injury resulting from interactions between users.

We reserve the right to suspend or terminate user access at our sole discretion if these terms are violated or if we receive reports of misconduct.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Sirsi, Karnataka, India.

We may update these Terms and Conditions from time to time. Continued use of the app constitutes acceptance of the updated terms.

A society page on The Mestri is opened when a society is onboarded, and is then run by that society's own admins.

• The society owns the content on its page. It writes, publishes and updates that content, and it is responsible for the accuracy of what appears there.
• Enquiries sent through a society's contact form, and calls made to the number shown on its page, go directly to that society. The Mestri does not answer on its behalf, does not take part in what you agree with the society, and charges no commission on it.
• A “Verified society” badge means we have checked that the society exists and that the account managing its page belongs to its office bearers. It is not an endorsement of the society, its services, its financial standing or anything published on its page.
• The discussion board on a society page is open to any signed-in user. Posts belong to the people who write them. The society may take down a post that appears on its own page, and The Mestri may remove content that breaks these terms.
• The Mestri may take a society page off the site if it breaks these terms or the separate agreement that society has accepted.

Any dispute about a society, its services, or anything published on its page is between you and that society. The Mestri's role is limited to hosting and displaying the page.

For any questions regarding these Terms, please contact us using the details provided below.